Privacy Policy

 
 

Introduction

At Luxor & Finch, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website Luxorandfinch.com or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, postal address, and other contact details.

  • Payment Information: Credit card details, billing address, and other payment information.

  • Technical Data: IP address, browser type, operating system, referring URLs, and other technical information.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Data

We collect data from and about you using different methods, including:

  • Direct Interactions: You may give us your personal data by filling in forms or by corresponding with us by mail, phone, email, or otherwise.

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

  • To process and deliver your orders.

  • To manage your account, including handling payments and refunds.

  • To respond to your inquiries and provide customer support.

  • To send you marketing communications if you have opted in to receive them.

  • To analyze and improve our website, products, services, and user experience.

  • To comply with legal obligations or protect our legal rights.

4. Sharing Your Data

We may share your personal data with the following parties:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, shipping, and marketing.

  • Affiliates: Our subsidiaries, joint ventures, or other companies under common control with us.

  • Legal Authorities: If required by law or in response to valid requests by public authorities.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Withdraw consent at any time where we are relying on consent to process your personal data.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us.